No page work after downgrade to Premium subscription, as well as Domain
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I recently downgraded to the Premium subscription, initially came from using Business.
Facing couple issues after I’ve downgraded:
- the domain (within the ‘site you need help with’) is omgretadotcom.wordpress.com, while my initial domain was omgreta.com, can’t seem to find any information online nour triak and error how to solve it
- the pages I had created for my website no longer work, apart from the home page of course. It brings me to this error: (image provided above)
Any help is appreciated, keep in mind I’m not a professional :)
The blog I need help with is: (visible only to logged in users)
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Hey @omgretamassage, we’d be happy to help you sort this out.
Downgrading removes all outside code, and since that can change the look and function of the site substantially, we set it to private for you so you’ll have a chance to review and then re-launch if needed.
If you need help sorting out next steps, your Premium plan includes direct support, so feel free to get in touch!
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